As much as we sometimes wish we could 'set it and forget it', social media does not work that way.
It needs to be monitored and responded to. Someone leaving you a message or a comment is the same as someone standing in your store asking a question in person - it needs to be answered promptly. And you also can't just sit in your store and put a sign on the sidewalk and hope to stay in business.
You need to support your community and offer great customer service, and that is what social media management is. This is done through Outreach and response rates and engagement.
What you will learn:
How to successfully manage social media channels through engagement, response rates, and lead-generating outreach.
This course is for these who:
Small business owners and entrepreneurial individuals looking to learn how to successfully implement their own marketing.
OUR TRAINING INCLUDES:
-Practice Materials: Checklists, templates, and video tutorials to make the course more interactive and valuable.
-Lifetime access to the course and its future updates.
-24/7 Support: If you have questions, we will always be willing to answer them.
-Practice Materials: Checklists, templates, and video tutorials to make the course more interactive and valuable.
Course content:9 sections • 47 lectures • 3h 54m total length
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